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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Phipps

November 20, 2025

5  out of  5
rating by David Phipps
"Excellent service and support from Mike at this agency in resolving a claims issue."
We responded:
"We’re grateful for your positive feedback! It’s great to know that Mike was able to assist you effectively with your claim. Please don’t hesitate to reach out if you need any further help."
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Shane Donley

November 20, 2025

5  out of  5
rating by Shane Donley
"Recently did an annual review of my policies with Mike Rupp. He was very knowledgeable of what changes I needed for now and in the future."
We responded:
"Thank you for sharing your experience! It’s wonderful to hear that Mike provided expert guidance during your recent policy review, helping you with adjustments necessary to provide you with the protection you need. We appreciate your trust and look forward to supporting you moving forward."
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Dan Hendershott

November 19, 2025

5  out of  5
rating by Dan Hendershott
"Mike worked tirelessly to ensure that we are properly covered and at the lowest cost. THANKS"
We responded:
"Thank you for your loyal business Dan. It’s always a pleasure to help you and Jill!"
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Mark Denniston

November 13, 2025

5  out of  5
rating by Mark Denniston
"I have been with this State Farm agency for over 30 years. I have consistently received professional, timely, and courteous service, especially from Mike. I highly recommend Carrie and her team."
We responded:
"Thank you so much for your incredible loyalty over the past 30 years Mark! We're thrilled to hear that Mike and the entire team have consistently provided you with outstanding service. Your recommendation means a lot to us, and we look forward to continuing to serve you for many years to come!"
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jonathan Hale

November 7, 2025

5  out of  5
rating by jonathan Hale
"Had a very good experience with Mike"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lisa Rolark

November 7, 2025

5  out of  5
rating by Lisa Rolark
"Been with Mike for many years enjoy our conversation every time very helpful"
We responded:
"Thank you for your continued trust in Mike over the years. We’re delighted to hear that you enjoy your conversations and find the assistance valuable every time. We look forward to supporting you for many more years to come!"
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Bobby Renshaw

November 3, 2025

5  out of  5
rating by Bobby Renshaw
"Mike was clear, quick. And very helpful!"
We responded:
"Thank you for sharing your experience! We're happy Mike provided prompt assistance. Your feedback means a lot to us!"
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Melanie Rickey

November 3, 2025

5  out of  5
rating by Melanie Rickey
"Have been happy with the service for the last couple of years. Always quick to respond to any questions we have."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tiffany Bradley

October 30, 2025

5  out of  5
rating by Tiffany Bradley
"Mike was such a joy to work with! He went above and beyond to explain things thoroughly and make sure that I understood everything that I was doing. I look forward to working with Mike and State Farm for all of my insurance needs!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mike provided such thorough and helpful service. It's wonderful to know he made the process clear and easy to understand. We look forward to continuing to support you with all your insurance needs!"
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SHERRY ARMITAGE

October 29, 2025

5  out of  5
rating by SHERRY ARMITAGE
"They always take the time to explain what I don't understand. Always give me the best deals. I know I can trust that they have my best interests in mind."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rebecca Beckley

October 29, 2025

5  out of  5
rating by Rebecca Beckley
"Very helpful, clearly explaining my policies and suggesting changes that might be needed. Friendly, easy to talk with and I would not hesitate to call with any questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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doug day

October 28, 2025

5  out of  5
rating by doug day
"Wonderful service always a pleasure dealing with mike he takes care of all my insurance needs"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mike consistently provides valuable service for you. It's always a pleasure to assist you!"
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MB R

October 28, 2025

5  out of  5
rating by MB R
"Concise, informative, customer-service driven. Timely and friendly with responses and always available."
We responded:
"Thank you for your feedback! We're glad to hear our team is prompt and always available to assist you. Providing excellent customer service is our top priority!"
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Morgan Bahr

October 24, 2025

5  out of  5
rating by Morgan Bahr
"Wonder team and group to work with. Alexis was super fast in giving me the quotes I requested as well as getting everything squared away insurance wise with my new car. She was able to answer all my questions and make the process easy!"
We responded:
"Thank you for reviewing our State Farm office, Morgan! We’re thrilled to know you had a positive experience with Alexis; your satisfaction is our top priority! We look forward to working with you. "
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Jamie Clark

October 24, 2025

5  out of  5
rating by Jamie Clark
"Always there to take care of all my insurance needs! Friendly staff"
We responded:
"Thank you, Jamie! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mark

October 21, 2025

5  out of  5
rating by Mark
"Never had a problem with anyone at Carrie Ziegler, they do a great job and always willing to help 👍"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Nicolin Haines

October 21, 2025

5  out of  5
rating by Nicolin Haines
"In all honesty, I have not experienced a more transparent, friendly and overall understanding insurance company to work with. No matter your situation, they make sure you’re taken care of. If you’re in the Wilmington, OH area - I worked with one of their greatest associates, Mike Rupp. Not only is he personable and friendly, he is honest and true to his work. He is passionate in helping us feel safe if ever the worst occurs, and I feel safe knowing we have people like him in our community looking out for us. Thank you Mike, and thank you State Farm ❤️ Nicolin"
We responded:
"Thank you so much, Nicolin, for your kind and heartfelt review! We're thrilled to hear about your positive experience with Mike Rupp. Transparency, friendliness, and genuine care are values we strive for every day. Your trust means the world to us, and we're grateful to have the opportunity to support you. Thank you for choosing State Farm! "
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Tia Redfern

October 20, 2025

5  out of  5
rating by Tia Redfern
"Taylor made the whole process extremely easy to understand and it took no time at all to get covered. I highly recommend her for your insurance needs!"
We responded:
" Thank you so much for your kind words! We're thrilled to hear that Taylor made the process easy and quick for you. Your recommendation means a lot to us! If you ever need any further assistance with your insurance needs, don’t hesitate to reach out."
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Douglas Tilton

October 19, 2025

5  out of  5
rating by Douglas Tilton
"Great people!! These folks grew up in my community and we always get treated so well!"
We responded:
"Thank you for the 5 Star Review! We appreciate your business Doug."
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Will Allen

October 18, 2025

5  out of  5
rating by Will Allen
"great people excellent at their jobs all staff there for your needs !!!!! will allen"
We responded:
"We’re honored by your positive feedback! We appreciate your business and look forward to helping you with your insurance needs. We're happy to help! "
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Tony Blevins

October 16, 2025

5  out of  5
rating by Tony Blevins
"Explained my policies in great detail, very friendly."
We responded:
"Thank you for the review, Tony! We really enjoy working with you and appreciate your business. We're here if you need us! "
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Shirley Montavon

October 14, 2025

5  out of  5
rating by Shirley Montavon
"Happy with the service I receive from Carrie Zeiglers State Farm. I have known Mike for years and always look forward to working with him."
We responded:
"We appreciate your business, Shirley! We are delighted to know you had a great experience with Mike and our State Farm team. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Margie Eads

October 8, 2025

5  out of  5
rating by Margie Eads
"He always explains things thoroughly and is pleasant"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Judy Cline

October 7, 2025

5  out of  5
rating by Judy Cline
"I love having an agent I can talk to and not just a 800 number with automated prompts."
We responded:
"Thank you for the 5 star review Judy! We appreciate your business and are always happy to help you with your insurance needs!"
Profile photo of Cindy

Cindy

October 6, 2025

5  out of  5
rating by Cindy
"Good customer service!"
We responded:
"We’re thankful for your 5-star review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"