Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dejawn Harris

Dejawn Harris

May 22, 2026

5  out of  5
rating by Dejawn Harris
"Mike R. was professional, helpful, and to the point. Great customer service here."
We responded:
"Thank you for the amazing review, Dejawn! It is truly the goal of Mike and our team to exceed expectations when it comes to all insurance needs. We appreciate your business. "
Profile photo of Lindsay Miller

Lindsay Miller

May 22, 2026

5  out of  5
rating by Lindsay Miller
"Mike is so very helpful and a please to speak with!"
We responded:
"Greetings Lindsay, Thanks for choosing us and leaving such a great review! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon."
Profile photo of Barry

Barry

May 19, 2026

5  out of  5
rating by Barry
"WHEN I CALL THE OFFICE MIKE ANSWERS THE PHONE ALOT.WHEN I DEAL WITH HIM HE IS ALWAYS VERY HELPFUL. HE IS ALWAYS PATIENT.HE ALSO KNOWS ABOUT INSURANCE AND TAKES CARE OF ME PROMPTLY."
We responded:
"Thank you for the amazing review, Barry! It is truly the goal of Mike and our team to exceed expectations when it comes to all insurance needs. We appreciate your business!"
Profile photo of Diana Harper

Diana Harper

May 19, 2026

5  out of  5
rating by Diana Harper
"I talked to Mike"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Jerry Garrison

Jerry Garrison

May 19, 2026

5  out of  5
rating by Jerry Garrison
"Mike was nice and fast helping me out"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Carrie Zeigler’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Wilmington Talks

Wilmington Talks

May 18, 2026

5  out of  5
rating by Wilmington Talks
"MIKE HAS ALWAYS BEEEN VERY VERY HELPFUL WHENEVER I HAD PROBLEMS. WE GO WAY BACK I THINK MIKE SHOULD HAVE HIS OWN OFFICE HE IS THAT GOOD!! ROGER F."
We responded:
" Thank you for your 5-star review! We appreciate your feedback and are pleased to know you had a positive experience with Mike over the years. We value your business, Roger. "
Profile photo of Shane Donley

Shane Donley

May 18, 2026

5  out of  5
rating by Shane Donley
"Recently did changes to my automated payment information with Mike Rupp. He was very knowledgeable of what changes I needed and discussed future insurance needs."
We responded:
"Thank you for sharing your experience! It’s wonderful to hear that Mike provided expert guidance during your recent policy review, helping you with adjustments necessary to provide you with the protection you need. We appreciate your trust and look forward to supporting you moving forward."
Profile photo of Josh DeVoe

Josh DeVoe

May 15, 2026

5  out of  5
rating by Josh DeVoe
"Friendly and professional"
We responded:
"Thank you for your kind review of State Farm Agent Carrie Zeigler’s Team. We appreciate it!"
Profile photo of Shelley Adkins

Shelley Adkins

May 14, 2026

5  out of  5
rating by Shelley Adkins
"Taylor Massie is my new agent and dealing with Taylor has been a great experience. Her knowledge and her ability to advise me has been a life saver. Her response times to my emails is very prompt and very appreciated."
We responded:
"Shelley, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to us—we are always here to help!"
Profile photo of Doug

Doug

May 13, 2026

5  out of  5
rating by Doug
"Mike is great to work with on my insurance needs. He takes the time to explain all the aspects of my coverage. He makes recommendations based on the conversations we have but leaves the decision up to me. The entire staff is knowledgeable about the business and caring about the customer."
We responded:
"Thank you for the 5-star review and your positive feedback. We appreciate your business, Doug! "
Profile photo of Gary Monds

Gary Monds

May 11, 2026

5  out of  5
rating by Gary Monds
"Whole staff is always friendly and attentive to your needs and work to get you the best rates possible."
We responded:
"Thank you Gary. We appreciate your feedback and appreciate your business! "
Profile photo of Doretta Morrow

Doretta Morrow

May 9, 2026

5  out of  5
rating by Doretta Morrow
"Mike Rupp was very helpful and easy to work with!"
We responded:
"Thank you for the 5-star review! We are always happy to help when you need us. "
Profile photo of Darrell Nolley

Darrell Nolley

May 6, 2026

5  out of  5
rating by Darrell Nolley
"Always explains the policy changes to my understanding. Always helpful to correct my concerns. It is great talking to someone who is helpful and understanding. Thank you Mike."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of GT Tyrone

GT Tyrone

May 6, 2026

5  out of  5
rating by GT Tyrone
"Wonderful Agency with seasoned associates who make the difference. Carrie, Mike, and Taylor have worked hard for me, I appreciate them. I would recommend this Agency 👌"
We responded:
"GT, thank you so much for the 5-star rating! We appreciate the kind remarks. If you have any insurance questions or need assistance, we are just a call or email away! "
Profile photo of Jay Ratliff

Jay Ratliff

May 6, 2026

5  out of  5
rating by Jay Ratliff
"No one else will ever be entrusted to take care of our many insurance needs and Mike Rupp is great to work with!"
We responded:
"Thank you for the amazing review, Jay! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We appreciate your business. "
Profile photo of Barry Williams

Barry Williams

April 27, 2026

5  out of  5
rating by Barry Williams
"Great service! Mike Rupp is the best."
We responded:
" Thank you for the amazing review, Barry! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of LillyAnna Brewer

LillyAnna Brewer

April 24, 2026

5  out of  5
rating by LillyAnna Brewer
"Mike was a lot of help getting insurance on my new car. He made the process a lot smoother and made sure all my questions were answered."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Mike and our office at State Farm Agent Carrie Zeigler’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Don Huff

Don Huff

April 23, 2026

5  out of  5
rating by Don Huff
"Enjoy the personal experience of dealing with the agent."
We responded:
"Thank you for your kind review of State Farm Agent Carrie Zeigler’s Team. We appreciate it!"
Profile photo of Watson gullett

Watson gullett

April 22, 2026

5  out of  5
rating by Watson gullett
"The wife and I met with Mike today to review our insurance coverage’s. Carrie, Mike and the office staff are very welcoming and helpful. Mike took his time and went through the different policy details and answered all of our questions. Definitely earned a five star rating and more. Thank you all!"
We responded:
"Thank you so much for sharing your experience! We're glad Mike could provide thorough explanations and address all your concerns during your meeting. It's wonderful to hear that Carrie, Mike, and the entire team made you feel comfortable and supported. We truly appreciate your kind words and look forward to continuing to assist you in the future! "
Profile photo of Janet Renshaw

Janet Renshaw

April 22, 2026

5  out of  5
rating by Janet Renshaw
"Mike Rupp has always been there to help! Thanks Mike!"
We responded:
"Janet, thank you for your wonderful review of Mike and State Farm. We appreciate your business. "
Profile photo of Karen Bean

Karen Bean

April 20, 2026

5  out of  5
rating by Karen Bean
"Mike was excellent to work with. He answered all my questions regarding my home owners insurance. He was very personal and easy to work with. I have been a State Farm client for many years and this office has been far the best office to work with."
We responded:
"Thank you for trusting our team with your insurance needs. We appreciate your business and always here to help! "
Profile photo of Allen Snyder

Allen Snyder

April 17, 2026

5  out of  5
rating by Allen Snyder
"We have been with State Farm for over 22 years. After moving back to Ohio in 2020, we engaged with Carrie and her Team to for all or our insurance coverage needs. Carrie and Mike R. and the remainder of her Team have always been punctual and knowledgeable of the available coverages and needs for our family. We would highly recommended Carrie and Mike and team for any of your Insurance Coverage needs. Thank you all again for your help!"
We responded:
"Thank you so much for your kind words and for trusting us with your insurance needs over the years, Allen! We're thrilled to hear that Carrie, Mike, and the entire team have been able to provide you with outstanding service since your move back to Ohio. Your recommendation means a lot to us, and we're always here to support you and your family. Thanks again for choosing State Farm!"
Profile photo of Charles Rose

Charles Rose

April 8, 2026

5  out of  5
rating by Charles Rose
"Mike Rupp did great job explaining home insurance policy and what is covered. Thanks"
We responded:
"Thank you for the amazing review, Chuck! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of vv G

vv G

April 7, 2026

5  out of  5
rating by vv G
"Mike Rupp was totally informative and helpful while being charming as well. He answered all our questions without trying to sell us things we didn't need. No hard sell."
We responded:
"Thank you for the 5-star review! It is a pleasure to hear what a wonderful experience you had with Mike. Don't hesitate to reach out if we can be of any assistance. "
Profile photo of Kevin Dunn

Kevin Dunn

April 6, 2026

5  out of  5
rating by Kevin Dunn
"Mike Rupp helped me out tremendously. He was able to navigate me through my policy and answered any questions that I had."
We responded:
"Wow, thank you for the 5-star review, Kevin! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"