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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cindy Stuart

March 10, 2026

5  out of  5
rating by Cindy Stuart
"Over 4 years Taylor Massie was our go to agent. While everyone in the office helped if needed, Taylor was our gal. She was always kind, patient and made sure to help us as much as she could with pricing. Whether it was car, home, or business insurance, Taylor handled it ALL. When we had a major claim with our home she immediately involved Carrie and they helped us speed up the response process and resolved it for us within a month. If you are looking for a State Farm agency STOP LOOKING. Call right now and ask for Taylor Massie, no one compares to her!! We are so sad we cant take her with us to Florida!!"
We responded:
" Wow, thank you for the 5-star review, Cindy! We deeply appreciate your support! Taylor and our team have had the pleasure of working with you for quite a while and wish you the best as you move on to Florida. "
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Pat J

March 4, 2026

5  out of  5
rating by Pat J
"Good at providing details about everything"
We responded:
"Pat, thank you for your wonderful review of State Farm Agent Carrie Zeigler’s Team!"
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Janet Renshaw

March 3, 2026

5  out of  5
rating by Janet Renshaw
"Mike Rupp has always been there to help! Thanks Mike!"
We responded:
"Janet, thank you for your wonderful review of Mike and State Farm. We appreciate your business. "
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AREA 51 TRADING

March 2, 2026

5  out of  5
rating by AREA 51 TRADING
"Mike is great and professional to work with on all my insurance needs! The whole team is awesome at Ziegler State Farm! Highly recommend!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mike and the entire team provided you with excellent service. We appreciate your recommendation and look forward to assisting you with all your insurance needs in the future!"
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Jeff Smart

March 2, 2026

5  out of  5
rating by Jeff Smart
"Mike took the time to review all of the updates on our home owner policy before it renews. He made sure we were comfortable with the amount of coverage and answered the few questions we asked. Mike also updated some of the details for our HVAC systems and did a quick review of our automotive policies."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Rihanna Roberts

February 27, 2026

5  out of  5
rating by Rihanna Roberts
"Mike, Taylor and Alexis were so helpful with some paperwork my mom and I needed!!!! They deserve raises!!!"
We responded:
"Thank you for the amazing review, Rihanna! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We're always happy to help! "
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John Scott

February 26, 2026

5  out of  5
rating by John Scott
"Excellent service and easy to work with. Thanks for your assistance. Great people."
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had an excellent experience and found our team easy to work with. Your support means a lot to us, and we're always here to assist you. "
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Nina Watters

February 24, 2026

5  out of  5
rating by Nina Watters
"Great people to work with. Never had a problem. Mike always takes the time to help me and makes sure I understand my policy. Have recommended to all of my friends."
We responded:
"Thank you for the amazing review, Nina! It is truly the goal of Mike and our team to exceed expectations when it comes to all insurance needs."
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Wilmington Talks

February 24, 2026

5  out of  5
rating by Wilmington Talks
"MIKE HAS ALWAYS BEEEN VERY VERY HELPFUL WHENEVER I HAD PROBLEMS. WE GO WAY BACK I THINK MIKE SHOULD HAVE HIS OWN OFFICE HE IS THAT GOOD!! ROGER F."
We responded:
" Thank you for your 5-star review! We appreciate your feedback and are pleased to know you had a positive experience with Mike over the years. We value your business, Roger. "
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Doris Farris

February 23, 2026

5  out of  5
rating by Doris Farris
"I always have a good experience with Mike at State Farm. The personal is very friendly and helpful."
We responded:
"Doris, thank you for your wonderful review of State Farm Agent Carrie Zeigler’s Team!"
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Cheryl Livingston

February 23, 2026

5  out of  5
rating by Cheryl Livingston
"Everyone I talk to is friendly, knowledgeable and very helpful each time I call"
We responded:
"Thank you for your kind review of State Farm Agent Carrie Zeigler’s Team. We appreciate it!"
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Mary Ann Foland

February 12, 2026

5  out of  5
rating by Mary Ann Foland
"Knowledgeable, thorough, professional. I appreciate having a great local agent!"
We responded:
"Wow, thank you for the 5-star review, Mary Ann! We appreciate your support. If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Christina Biederman

February 6, 2026

5  out of  5
rating by Christina Biederman
"Great customer service. Always available to answer questions and help with any issues. Very personable, small town feel. You know exactly who you're talking to when you call and you never have to wait on hold or figure out the "right department" like you do with big corporations."
We responded:
"We truly appreciate your thoughtful feedback! It’s wonderful to know that our team’s dedication to providing customer support stands out. We pride ourselves on creating a welcoming and efficient experience, so it’s great to hear that you feel comfortable reaching out to us. Thanks for choosing us—we look forward to assisting you anytime!"
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Raelynne Mason

February 5, 2026

5  out of  5
rating by Raelynne Mason
"Mike was so helpful and kind, the service is always great here!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Mike provided helpful and kind service. We truly appreciate your continued support and look forward to serving you again soon!"
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Jan Schumacher

February 3, 2026

5  out of  5
rating by Jan Schumacher
"Mike is always so kind, welcoming and thorough in answering my questions and reviewing my policies."
We responded:
"Hey Jan, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! Mike and our team work hard to provide customers with a great experience and look forward to continuing to do the same for you! "
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Phillip Floyd

January 20, 2026

5  out of  5
rating by Phillip Floyd
"I always find it much more pleasurable and reassuring working with hometown, local people, especially when it comes to something as important as home and auto insurance. Mike and all at Carrie Zeigler State Farm Agency are so attentive and helpful."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with Mike and the team at Carrie Zeigler’s Agency here in Wilmington. "
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Bryan Werwick

January 18, 2026

5  out of  5
rating by Bryan Werwick
"I have been with State Farm for many years and always value the help I get when inquiring about coverage of any type. Mike Rupp was very helpful in breaking down the details of what I currently have and the options available. Truly appreciate the guidance!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Mike. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ansel Girl

January 18, 2026

5  out of  5
rating by Ansel Girl
"The agent was very polite and helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jerry Burgan

January 12, 2026

5  out of  5
rating by Jerry Burgan
"Mike it was a great pleasure speaking with you today about our insurance needs you made a great impression on me and Lesia appreciate your support and help on helping us understand our insurance coverage"
We responded:
"We’re grateful for your positive feedback! It’s great to know that Mike was able to assist you effectively with your claim. Please don’t hesitate to reach out if you need any further help."
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Gary Smith

January 8, 2026

5  out of  5
rating by Gary Smith
"Always a professional experience, friendly staff that's always willing to do what needs to be done."
We responded:
"Thank you so much for your kind words and continued trust in State Farm! We appreciate your business. "
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Anthony Begley

January 6, 2026

5  out of  5
rating by Anthony Begley
"Great at answering questions and making sure you get the most bang for your buck"
We responded:
"We are happy to help! We appreciate the positive review and your continued business. "
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John Cleveland

December 22, 2025

5  out of  5
rating by John Cleveland
"Mike did a annual review on my insurance policies. Explained things in great detail and offered addition coverage. Not pushy at all which i like. The few times I've contacted the office, it was always polite and able to handle my request. A well run insurance company with excellent customer service. Highly recommend and having a local agent , compared to a online company, is well worth it."
We responded:
"Thank you for sharing your experience, John! We're glad Mike thoroughly reviewed your policies, and our team has been helpful and courteous. We appreciate your recommendation and look forward to continuing to assist you locally."
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dirk beckett

December 18, 2025

5  out of  5
rating by dirk beckett
"Great conversation. Very informative and personable. Will be exploring more coverage options in the near future."
We responded:
"We appreciate your feedback and are here to assist when ready. Thank you for your business! "
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Tammy Parsons

December 16, 2025

5  out of  5
rating by Tammy Parsons
"Staff is so friendly and kind, and very helpful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Linda

December 12, 2025

5  out of  5
rating by Linda
"Mike is a great person..GOD bless.."
We responded:
"Thank you for your kind review, Linda. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"