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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Payton Rollyson

July 23, 2026

5  out of  5
rating by Payton Rollyson
"I have worked with Mike Rupp many times through Carrie Zeigler's office. He is fantastic and has always been on top of it whenever I've had to contact him. Highly recommend."
We responded:
"Payton, thank you for the fantastic review! We’re always here to support you with your insurance needs in Wilmington. "
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Sylvia Spicer

July 22, 2026

5  out of  5
rating by Sylvia Spicer
"Mike always tries to help in any way he can."
We responded:
"Thank you for your 5-star review Sylvia! Mike and our team are always happy to help. Please reach out to us any time for assistance! "
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Marc Crowe

July 20, 2026

5  out of  5
rating by Marc Crowe
"Talk to Mike and Mike was excellent great customer service"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with Mike and our insurance team here in Wilmington. We appreciate your business!"
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Ashley Brooks

July 20, 2026

5  out of  5
rating by Ashley Brooks
"Mike did so great explaining and going over everything so I understood!"
We responded:
"Ashley, thank you for the fantastic review! We’re always here to support you with your insurance needs!"
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Jeff Fiste

July 18, 2026

5  out of  5
rating by Jeff Fiste
"Mike was very helpful in my policy renewal. Thanks."
We responded:
"Thank you for taking the time to review your policy with Mike. Our goal is to make sure customers are comfortable with their coverages in the event of an accident. We want to make sure you're fully protected. We appreciate your business, Jeff! "
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Emily Robinson

July 16, 2026

5  out of  5
rating by Emily Robinson
"Mike was very nice to talk to and helped me understand each and every part of my policy! Very pleasant experience with state farm!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with Mike. We appreciate your business!"
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Rhonda Wheasler

July 15, 2026

5  out of  5
rating by Rhonda Wheasler
"I recently met with my State Farm Insurance agent, Mike Ropp, to go over my homeowner's insurance. Mike was great at putting my mind at ease with the coverage and explained the riders and deductibles in my policy. I was happy with the coverage and the affordable cost. I highly recommend Mike and Carrie!"
We responded:
"Thanks so much for the kind review! We’re thrilled to hear you had such a positive experience with Mike and our team. We appreciate your business and are happy to help anytime you need us! "
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Shannan Morris

July 14, 2026

5  out of  5
rating by Shannan Morris
"Lauren was so helpful and kind. She was on top of everything that was asked of her."
We responded:
"Thank you for the 5-star review! We appreciate your business. Don't hesitate to contact us if we can be of any assistance."
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jdub c7

July 13, 2026

5  out of  5
rating by jdub c7
"MIke did a spectacular job"
We responded:
"Thank you! It is a pleasure to hear what a wonderful experience you have had with Mike and our agency!"
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Shawn Hyer

July 12, 2026

5  out of  5
rating by Shawn Hyer
"I had a great conversation with Mike Rupp , he helped me a lot , and got my home owners insurance on track. Thanks!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Mike. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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jeannie kelley

July 9, 2026

5  out of  5
rating by jeannie kelley
"Great people to work with fast and knowledgeable about insurance needs."
We responded:
"Jeannie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Carrie Zeigler’s Team—we are always here to help!"
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Brian Cody

July 6, 2026

5  out of  5
rating by Brian Cody
"Very polite and professional. Great service!"
We responded:
"Thank you for the kind review Brian. We appreciate you! "
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Seth Caldwell

July 1, 2026

5  out of  5
rating by Seth Caldwell
"Mike was awesome!! Would definitely recommend to friends and family"
We responded:
"We are thrilled to hear Mike has taken great care of you. Pass along the word. The highest compliment given is a referral. Thank you! "
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Skyler Purdom

June 30, 2026

5  out of  5
rating by Skyler Purdom
"Quick and easy to work with ! Was extremely helpful and explained everything thoroughly."
We responded:
"Skyler, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Carrie Zeigler’s Team!"
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Avri M

June 28, 2026

5  out of  5
rating by Avri M
"I spoke to Mike to get my new car added to my policy. He was so great! Super quick, very friendly, I always have a wonderful experience with this statefarm location, I highly recommend going through them for all your needs !"
We responded:
"Thank you for the amazing review, Avri! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Jennifer Morter

June 24, 2026

5  out of  5
rating by Jennifer Morter
"Mike is super friendly and knowledgeable! Goes above and beyond to take care of your needs."
We responded:
"Jennifer, it is a pleasure to hear what a wonderful experience you have had with Mike. We appreciate your business! "
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Kathryn Roades Gibson

June 19, 2026

5  out of  5
rating by Kathryn Roades Gibson
"I'm so grateful for the team at Carrie Ziegler's office, always going above and beyond every time. Mike added our new vehicle to our policy enroute to the dealer and we had the pertinent documents within minutes. Taylor has been great, year after year, reviewing and updating our homeowners policy. The level of professionalism and attention to detail are unmatched. Not to mention they are just lovely, courteous people."
We responded:
"WoW! Thank you for your 5-star review Kathryn. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Carrie Zeigler’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us. We appreciate you! "
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2005jgross

June 18, 2026

5  out of  5
rating by 2005jgross
"Working with Alexis was amazing! She was able to show me quotes saving nearly 60% on my homeowners insurance for the same coverage I had, and over 50% on my auto insurance. So started my new policies right away! Very friendly and would highly recommend!"
We responded:
"It is a pleasure to hear what a wonderful experience you have had with State Farm Insurance and Alexis's service. Welcome to the agency and we look forward to working with you. "
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Tammy Parsons

June 17, 2026

5  out of  5
rating by Tammy Parsons
"Staff is so friendly and kind, and very helpful. Ask for Mike Rupp. He will be happy to answer any insurance questions, and get you set up with great coverage. Thanks Mike and team for all you do."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jake T

June 16, 2026

5  out of  5
rating by Jake T
"Good prices on insurance. The people who work here are very friendly and helpful. Mike in particular was awesome!"
We responded:
"Thank you for the amazing review, Jake! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Ray Watters

June 12, 2026

5  out of  5
rating by Ray Watters
"Met with Mike , A real good neighbor!"
We responded:
"Hello Ray, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience and we love knowing yours was no different. "
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Carrie Reirden

June 10, 2026

5  out of  5
rating by Carrie Reirden
"Mike is very knowledgeable and listened to our needs. Made me feel like a valued customer and not a number or statistic."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Mike. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Connie Zantene

June 8, 2026

5  out of  5
rating by Connie Zantene
"Mike and State Farm did a fabulous job helping me with my insurance needs. Honest and very helpful."
We responded:
"Connie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Carrie Zeigler’s Team!"
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Ethan Powles

June 5, 2026

5  out of  5
rating by Ethan Powles
"Office staff was polite and friendly over the phone and explained their products & process well. Price was several $100 cheaper than most others for the same amount of coverage.
So far a positive experience, hopefully I will never need to file a claim."
We responded:
"Thank you for the amazing review, Ethan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We look forward to working with you! "
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James Bonham

June 5, 2026

1  out of  5
rating by James Bonham
"Never thought I’d be ghosted by my former auto-insurance, but when it comes to receivables I got an email saying the check’s in the mail. That was last month. Still no check. Thank goodness Allstate can afford to write checks. State Farm must be on brink of financial collapse if a $140 check is going to bankrupt them."
We responded:
"We are genuinely sorry that your service with State Farm did not meet your expectations. Please feel free to reach out directly—we value your feedback and are committed to making sure you receive your refund as soon as possible. "