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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristine Hopkins

September 24, 2026

5  out of  5
rating by Kristine Hopkins
"Always great to talk with Mike! Service is outstanding!"
We responded:
"Thank you so much! We love hearing this about Mike and are lucky to have him on our team. We truly appreciate your continued trust in our office! "
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Jason Miller

September 24, 2026

5  out of  5
rating by Jason Miller
"Mike was great helping me with the issues that needed to be fixed"
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ben engelmann

September 23, 2026

5  out of  5
rating by ben engelmann
"Agent Mike was very friendly and informative with providing me details of my accounts and products they provide."
We responded:
"Thanks so much for the great review, Ben! Mike always works hard to take care of our customers and make things as easy as possible. We appreciate you trusting our team!"
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Cynthia Humphrey

September 22, 2026

5  out of  5
rating by Cynthia Humphrey
"It's all
About Mike Rupp! Defines excellence...."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with Mike. Should you have any further questions or require assistance, please do not hesitate to contact our office."
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Michelle Palmer

September 22, 2026

5  out of  5
rating by Michelle Palmer
"Mike was very nice in helping me."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Jessie Peters

September 16, 2026

5  out of  5
rating by Jessie Peters
"Not to often do you get to enjoy a phone conversation with someone you don’t know. It was great speaking with you today Mike Rupp, had some good laughs. Also I think its should be Mike not Jake from State Farm 🤣"
We responded:
"We think you're on to something. Mike may be giving Jake a run for his money! Thanks so much for the great review. We’re glad you called and appreciate you choosing our team!"
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Deborah Villa

September 13, 2026

5  out of  5
rating by Deborah Villa
"Lauren was professional and took the time to answer my questions. Super responsive! Great experience!"
We responded:
"Thank you so much for the great review! Lauren is a wonderful part of our team, and I’m so glad you had such a positive experience working with her. We appreciate you trusting our office for your insurance needs. "
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Trinity Nicole

September 11, 2026

5  out of  5
rating by Trinity Nicole
"Very informative and super helpful! So kind and patient!"
We responded:
"Thank you so much for the wonderful review! We want every customer to feel comfortable and confident when working with our team. We truly appreciate you choosing our office!"
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Rodney Schrack

September 11, 2026

5  out of  5
rating by Rodney Schrack
"Mike was very helpful"
We responded:
"Thank you for the positive review!"
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Daniel Shriver

September 4, 2026

5  out of  5
rating by Daniel Shriver
"Mike is an excellent an happy person to talk to an deal with even if he hadn't had his coffee yet."
We responded:
"Thank you for the great review! We’re lucky to have Mike on our team—and apparently, he’s even impressive before the coffee kicks in! We appreciate you trusting our office and are always happy to help!"
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April Elliott

September 3, 2026

5  out of  5
rating by April Elliott
"They are always helpful and friendly here. Mike goes above and beyond. Best decision I have ever made calling here years ago when I was looking for new insurance. Commercials do not lie, State Farm will be there when you need them. I want to add this for anyone it may help. My son just had his first accident a few days ago. This is my first ever accident that was not due to others to where I had to handle it on our side. This is SCARY!!! Everyone at State Farm has been amazing from helping us figure out what to do, making sure we had a rental, and helping us figure out the next steps we need to take. Everyone in Carrie Ziegler's office is amazing. They are honest and upfront. You can not go wrong talking to any of these amazing people."
We responded:
"Thank you so much for this wonderful review! Knowing that you chose our office years ago and continue to feel good about that decision means more to us than you know. We’re grateful for your continued trust and appreciate the opportunity to be here for you!"
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Carol Eury

September 3, 2026

5  out of  5
rating by Carol Eury
"Best customer service ever !"
We responded:
"Thank you so much! We work hard to take great care of our customers, so hearing this truly means a lot to our entire team. We appreciate you! "
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Melissa Pierce

September 1, 2026

5  out of  5
rating by Melissa Pierce
"We have had State Farm for over 28 years! I’ve always been satisfied with our agents and their level of customer service."
We responded:
"28 years—wow! Thank you for trusting State Farm to take care of you over the years. It means so much to know that you’ve consistently had a positive experience. We truly appreciate your loyalty and look forward to being here for you for many more years to come!"
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LLamaSniper Inc.

August 31, 2026

5  out of  5
rating by LLamaSniper Inc.
"The entire meeting was very pleasant, service with a smile in a very old school way. Here to help and I actually felt that instead of it just being a sign. Talked and laughed while getting the business handled smoothly. Highly recommend"
We responded:
"Thank you so much for taking the time to share this! It means a lot to know that you felt genuinely welcomed and cared for while you were here. That’s the kind of experience I want every customer to have when they walk into our office. I truly appreciate your kind words, your recommendation, and the opportunity to help you! "
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Doris Farris

August 28, 2026

5  out of  5
rating by Doris Farris
"I always have a good experience with Mike at State Farm. The personal is very friendly and helpful."
We responded:
"Doris, thank you for your wonderful review of State Farm Agent Carrie Zeigler’s Team!"
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sonjia muladore

August 28, 2026

5  out of  5
rating by sonjia muladore
"All the staff at State Farm in Wilmington ohio are always very helpful and pleasant. They work with you to get the most out of your coverage. I'm very happy with this insurance company."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Wilmington to know you had such a great experience with us. "
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Lifefail94 1

August 27, 2026

5  out of  5
rating by Lifefail94 1
"Mike was very helpful with my insurance needs"
We responded:
"Thank you for the five-star review! We’re glad you had a great experience working with Mike. We appreciate your business and look forward to continuing to take great care of you! "
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Dewey Allen

August 27, 2026

5  out of  5
rating by Dewey Allen
"Very easy and pleasant to deal with! Also very helpful!"
We responded:
"Thank you for the kind review Dewey! We’re happy to hear you had such a positive experience with our team. We truly appreciate your business and are always here when you need us!"
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Jakobis Gaming

August 27, 2026

5  out of  5
rating by Jakobis Gaming
"Mike is very easy to deal with and is very knowledgeable"
We responded:
"Thank you for the great review! Mike takes pride in making sure customers feel comfortable and confident with their insurance decisions. We’re lucky to have him on our team and appreciate you taking the time to share your experience! "
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Crystal Sandells

August 25, 2026

5  out of  5
rating by Crystal Sandells
"Mike Rupp saved me 40.00 a month plus I have life insurance which I did not have.
Fast and easy sign up. Thanks Mike!!"
We responded:
"Thank you for sharing your experience, Crystal! Mike does a great job helping customers find the right coverage for their needs, and we’re happy to hear you had such a positive experience working with him. We appreciate your business and the opportunity to take care of you!"
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goldenboy9 x

August 24, 2026

5  out of  5
rating by goldenboy9 x
"Mike was very helpful and got the information I needed to me. Appreciate him."
We responded:
"
Thank you for the great review! We’re glad Mike was able to get you the information you needed and take good care of you. We appreciate you choosing our office!"
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Nicole Quallen

August 23, 2026

5  out of  5
rating by Nicole Quallen
"Five-star service from Mike! He’s exceptionally helpful, friendly, and makes what could be complicated insurance questions simple and stress-free every time."
We responded:
"Thank you so much for the kind words and five-star review! Mike does a great job of making insurance easy to understand, and we’re so glad he continues to make your experience a great one. We appreciate you trusting our team with your insurance needs!"
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Saundra Keller

August 21, 2026

5  out of  5
rating by Saundra Keller
"Always friendly and responds quickly with prices concerning insurance with Mike Rupp."
We responded:
"Thank you for the great review! We’re so glad Mike continues to provide friendly, prompt service whenever you need help. We appreciate your trust in our team and are always happy to help!"
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David Harchenko

August 21, 2026

5  out of  5
rating by David Harchenko
"Very helpful getting me info regarding procedures after my vehicle was declared "totalled". very professional and courteous."
We responded:
"Thank you for the kind review! We’re glad our team could help answer your questions and provide some guidance during the process. We truly appreciate your trust in us and are always here when you need us! "
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danise dick

August 20, 2026

5  out of  5
rating by danise dick
"He sang the state farm jingle!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"