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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Crystal Wilson

Crystal Wilson

January 13, 2025

5  out of  5
rating by Crystal Wilson
"Great people take great care of their customers."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cincy Tool

January 10, 2025

5  out of  5
rating by Cincy Tool
"Dealing with Mike was great"
We responded:
"Thank you for your review! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Betty Ockerman

January 8, 2025

5  out of  5
rating by Betty Ockerman
"Carrie, Mike and the rest of the team are great to work with! Very kind , helpful and thorough. Thank you!"
We responded:
"Thank you Betty! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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John Wolfe

December 30, 2024

5  out of  5
rating by John Wolfe
"Mike was a pleasure to deal with. He suggested additional policies and was extremely knowledgeable. Thank you Mike."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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L BellW

December 19, 2024

5  out of  5
rating by L BellW
"Great team to work with! Always friendly, understanding, knowledgeable and eager to find the best solutions for us!"
We responded:
"Thank you for the 5 star review! We appreciate the positive feedback and look forward to serving you with your insurance needs. "
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Donna Gilliland

December 17, 2024

5  out of  5
rating by Donna Gilliland
"Mike is fabulous and has helped us many times. Carrie is the sweetest and I recommend this agency."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Samantha Feck

December 13, 2024

5  out of  5
rating by Samantha Feck
"Mike did a great job at breaking everything down so I could understand what each policy would cover. As well as taking his time and no rush to push me out the door."
We responded:
"We will continue to work to improve our service and strive for 5 stars. We appreciate your feedback."
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Tim Carr

November 22, 2024

5  out of  5
rating by Tim Carr
"Always receive 5-star service from Carrie Zeigler State Farm Insurance Group- whether it's working with Mike on homeowners insurance or working with Taylor on auto, boat and RV insurance, they always deliver excellent customer service. They respond quickly and professionally with questions, changes or concerns on my insurance needs. They are extremely personable in the delivery of their services which is how you build a quality, trustworthy relationship with clients; both are very knowledgeable of the products they offer and strive to give you the best value and coverage for your insurance needs."
We responded:
"Thank you Tim. We’re thrilled to know you had a positive experience with our team. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Melissa Geyer

November 15, 2024

5  out of  5
rating by Melissa Geyer
"Always great service and super friendly"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Beth Hoffman

November 8, 2024

5  out of  5
rating by Beth Hoffman
"Mike was fantastic! He explained things about our policies so well, and get us better coverage! I would recommend him to friends and family! Great job Mike!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sabrina Malott

November 7, 2024

5  out of  5
rating by Sabrina Malott
"Mike was an absolute pleasure to work with today when reviewing our policy. He took great care to explain each part of our policy and give examples on how our coverage could come into use in an event. He made sure all of our coverage was adequate and even covered additional options that we didn't know were available! We walked out today more at ease with what we have in case an event occurs. We have been with State Farm for home and auto for a long time and highly recommend them! Wonderful office and staff all around, never a bad experience!"
We responded:
"We’re honored by your positive feedback! Thank you for taking the time to meet with Mike to review your insurance needs. We are always happy to help! We appreciate your business. "
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Jake Malott

November 7, 2024

5  out of  5
rating by Jake Malott
"Mike was very kind and informative!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lori Elder

November 5, 2024

5  out of  5
rating by Lori Elder
"We have been with State Farm for years and have always been very happy with their service. We are new to this agent and really appreciated Mike talking over the new policy and explaining the changes. He was very personable and professional."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cassi

November 5, 2024

5  out of  5
rating by Cassi
"Spoke with Mike, he was very kind and answered all my questions :)"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Corrinne Ball

October 31, 2024

5  out of  5
rating by Corrinne Ball
"A partner you can trust. I love working with my State Farm agent. They are always very responsive, timely and happy to help and address any of my concerns."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Beverly Throckmorton

October 29, 2024

5  out of  5
rating by Beverly Throckmorton
"I spent some time this afternoon talking to my State Farm agent Mike Rupp. He went over all of my insurance policies and discussed the coverage. The information that I received from him was extremely helpful. I also found out about some additional coverage that I wasn't aware I had. Mike answered all the questions that I had. The conversation was pleasant and enjoyable. I know who to call for any additional information on insurance."
We responded:
"Thank you Beverly. We are happy Mike was able to meet with you to review your insurance coverages and answer all your questions. We appreciate you! "
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Judy Cline

October 29, 2024

5  out of  5
rating by Judy Cline
"I love having an agent I can talk to and not just a 800 number with automated prompts."
We responded:
"Thank you for the 5 star review Judy! We appreciate your business and are always happy to help you with your insurance needs!"
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David

October 6, 2024

5  out of  5
rating by David
"Mike was great. He took the time to go over my policy in detail. Offered me options I didn’t know were available. Answered all my questions. Thanks Mike"
We responded:
"We're thrilled to hear about your positive experience with Mike at Carrie Zeigler State Farm! Thank you for choosing us for your insurance needs! "
Profile photo of Kim Sprouse

Kim Sprouse

September 30, 2024

5  out of  5
rating by Kim Sprouse
"We had a great experience with agent Mike Rupp. He was very knowledgeable on what we needed for our car and home owners insurance."
We responded:
"We really appreciate your five-star review of Carrie Zeigler State Farm Agent! So glad you had a wonderful experience with us!"
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Laine Young

September 26, 2024

5  out of  5
rating by Laine Young
"Great agency to work with! Mike is friendly and very helpful! I appreciate everyone there for the ease in getting our policies in order."
We responded:
"Laine, so delighted our team provided you with a five-star experience! We appreciate your review and thank you for choosing Carrie Zeigler State Farm Agent for your insurance needs!"
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Kenneth Craw

September 25, 2024

5  out of  5
rating by Kenneth Craw
"We are completely Satisfied with the service we receive from Mike and Carrie. They are so friendly and happy to help us."
We responded:
"We are pleased to hear our team always provides you with great service! Thank you for your kind feedback of Carrie Zeigler State Farm Agent!"
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Josh

September 19, 2024

5  out of  5
rating by Josh
"I've switched to State Farm a couple of years ago from my previous car insurance and it's honestly one of the best decisions I've ever made. They are so helpful and go above and beyond to help their clients as much as they can. One of their agents, Taylor Massie, recently helped me with an issue I've been stressing out over and she was a huge help. I especially like being able to call and can talk to an actual person rather than having to fight an automated phone system and dealing with the hassle of navigating menus. Definitely recommend State Farm"
We responded:
"We're thrilled to hear about your positive experience with our team at Carrie Zeigler State Farm! Providing responsive and great customer service is what we strive for! Thank you for choosing us for your insurance needs! "
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Tiffany N

September 17, 2024

5  out of  5
rating by Tiffany N
"Worked with both Kelsey in the Carrie Zeigler State Farm office and Stephanie with the Claims department. Both were pleasant, informative and helpful. Everything went smoothly and quickly with no complications. Except for a bit of background information from me, the claim was handled between State Farm and the dealership’s service department. I was also able to track the progress easily online. I’m very appreciative of everyone’s professionalism and assistance!"
We responded:
"We appreciate the positive feedback about your recent claim experience, Tiffany. We are always happy to help you with your insurance needs. Thank you! "
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Michael Cooper

August 30, 2024

5  out of  5
rating by Michael Cooper
"We have always had great, personal, customer service from everyone in the office."
We responded:
"Thank you for your feedback! We're so glad you had a five-star experience with our office. "
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Dan Clark

August 15, 2024

5  out of  5
rating by Dan Clark
"Really good first meeting with my new agent He’s professional and pleasant!!"
We responded:
"Thank you for taking the time to share your positive experience with Mike, Dan. We appreciate your business and are happy to help! "