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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Eddie Combs

November 10, 2026

5 out of 5 rating by Eddie Combs
"Was polite professional."
We responded:
"Thank you so much for the kind review! We're glad you had a great experience with our office. We truly appreciate you taking the time to share!"
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Justin Stephens

November 9, 2026

5 out of 5 rating by Justin Stephens
"Mike was excellent to deal with"
We responded:
"Thank you for your 5-star review. We appreciate your business Justin. "
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Jose Magdaleno

November 3, 2026

5 out of 5 rating by Jose Magdaleno
"Best customer service"
We responded:
"Thank you so much! We love hearing this and truly appreciate your kind words and support! "
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Béla Clutter

October 28, 2026

5 out of 5 rating by Béla Clutter
"Mike is a family friend, and a great guy. He’s always been a pleasure to work with and part of the reason as to why I wanted to return to this agent with State Farm to handle my insurance needs."
We responded:
"This means so much to us! Mike is a great guy, and we're lucky to have him on our team. We're so happy to have you back with our office and truly appreciate your trust in us! "
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Jacob

October 26, 2026

5 out of 5 rating by Jacob
"Lauren was very nice and helpful with getting my auto policy started"
We responded:
"Thank you so much for the kind review! We're so glad Lauren made everything easy for you. We appreciate you choosing our office and look forward to taking great care of you! "
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Angel Kimberly

October 26, 2026

5 out of 5 rating by Angel Kimberly
"Caleb saved me so much money with my vehicle insurance that I was also able to add renter's insurance!"
We responded:
"We love hearing this! So glad Caleb was able to help you save money while getting even more protection. Thank you for choosing our office and trusting us with your insurance needs. We appreciate your business! "
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N M

October 24, 2026

1 out of 5 rating by N M
"The agent that called was extremely rude and unhelpful. I would not recommend."
We responded:
"We're sorry to hear about your experience. Providing friendly, helpful service is very important to our team. We'd appreciate the opportunity to learn more about your experience so we can address any concerns and continue improving. Please feel free to contact our office directly."
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James Bradley

October 19, 2026

5 out of 5 rating by James Bradley
"Mike was knowledgeble, polite and helpful. He explained the available items of our policies so we could understand.The meeting was for policies review."
We responded:
"Thank you so much for the wonderful review! We’re so glad you had a great experience with Mike. Taking the time to review your coverage and answer questions is something we really value. We appreciate you trusting our team with your insurance needs! "
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Laura Rupert

October 16, 2026

5 out of 5 rating by Laura Rupert
"Super knowledgeable, always professionally and friendly
Upbeat I am glad when I call and he answers and knows my name"
We responded:
"This is so wonderful to hear! Mike truly enjoys getting to know the people he helps, and we love that it shows! Thank you for your kind words and for being part of our State Farm family. We appreciate you! "
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Deb DeMaria

October 15, 2026

5 out of 5 rating by Deb DeMaria
"Always professional and quick to respond!"
We responded:
"Thank you so much! We know your time is valuable, and our team works hard to make every experience a great one. We truly appreciate your kind words and support! "
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Pam Baker

October 15, 2026

5 out of 5 rating by Pam Baker
"Mike is a very nice person to deal with not aggressive but is there to help you when you need help and offer information that we were unaware of. Lucky that he's there, Carrie's got a good one."
We responded:
"We couldn't agree more—we're lucky to have Mike! 😊 He genuinely cares about the people he helps, and it means so much to hear that it shows. Thank you for the sweet words and for taking the time to recognize him. We appreciate you! "
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Barry Allen

October 14, 2026

5 out of 5 rating by Barry Allen
"Mike Rupp was amazing. Very helpful, knowledgeable, and kind!"
We responded:
"Thank you so much for the wonderful review! Mike is a great part of our team, and we love hearing that you had such a positive experience with him. We truly appreciate you taking the time to share! "
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Cayden Clutter

October 9, 2026

5 out of 5 rating by Cayden Clutter
"Mike does a great job, enjoyed working with him!"
We responded:
"Thank you so much for the great review! Mike always brings a positive attitude and genuinely enjoys helping others. We appreciate you taking the time to share your experience! "
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Rhonda Bennett

October 9, 2026

5 out of 5 rating by Rhonda Bennett
"My agent Mike Rupp did a great job explaining my homeowners coverage and made appropriate adjustments that we discussed.
I would highly recommend Carrie Zeigler State Farm Insurance!"
We responded:
"Thank you so much for the kind words and recommendation! We’re so glad Mike took great care of you. We truly appreciate your trust in our team! "
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Ron Rudduck

October 6, 2026

5 out of 5 rating by Ron Rudduck
"Mike our agent was very helpful and explained things in layman terms so we could understand."
We responded:
"Thank you for the kind review Ron. We’re glad you had a great experience with Mike. We appreciate your business and always happy to help! "
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Natasha Redman

September 29, 2026

5 out of 5 rating by Natasha Redman
"Lauren has been very helpful with my polices. I’ve had Auto & Home with Carrie Zeigler’s office for a numbers of years and have always had a good experience working with Carrie, Lauren and the rest of the staff."
We responded:
"Thank you so much for your kind words and for being with our office over the years! It means a lot to me knowing you’ve had such a positive experience with Lauren and our entire team. We truly appreciate your continued trust and the opportunity to take care of you! "
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Kristine Hopkins

September 24, 2026

5 out of 5 rating by Kristine Hopkins
"Always great to talk with Mike! Service is outstanding!"
We responded:
"Thank you so much! We love hearing this about Mike and are lucky to have him on our team. We truly appreciate your continued trust in our office! "
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Jason Miller

September 24, 2026

5 out of 5 rating by Jason Miller
"Mike was great helping me with the issues that needed to be fixed"
We responded:
"Thank you for the great review! We’re so glad you had a positive experience with Mike. He’s a big part of our team, and we appreciate you taking the time to recognize him! "
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ben engelmann

September 23, 2026

5 out of 5 rating by ben engelmann
"Agent Mike was very friendly and informative with providing me details of my accounts and products they provide."
We responded:
"Thanks so much for the great review, Ben! Mike always works hard to take care of our customers and make things as easy as possible. We appreciate you trusting our team!"
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Cynthia Humphrey

September 22, 2026

5 out of 5 rating by Cynthia Humphrey
"It's all
About Mike Rupp! Defines excellence...."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with Mike. Should you have any further questions or require assistance, please do not hesitate to contact our office."
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Michelle Palmer

September 22, 2026

5 out of 5 rating by Michelle Palmer
"Mike was very nice in helping me."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Jessie Peters

September 16, 2026

5 out of 5 rating by Jessie Peters
"Not to often do you get to enjoy a phone conversation with someone you don’t know. It was great speaking with you today Mike Rupp, had some good laughs. Also I think its should be Mike not Jake from State Farm 🤣"
We responded:
"We think you're on to something. Mike may be giving Jake a run for his money! Thanks so much for the great review. We’re glad you called and appreciate you choosing our team!"
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Deborah Villa

September 13, 2026

5 out of 5 rating by Deborah Villa
"Lauren was professional and took the time to answer my questions. Super responsive! Great experience!"
We responded:
"Thank you so much for the great review! Lauren is a wonderful part of our team, and I’m so glad you had such a positive experience working with her. We appreciate you trusting our office for your insurance needs. "
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Trinity Nicole

September 11, 2026

5 out of 5 rating by Trinity Nicole
"Very informative and super helpful! So kind and patient!"
We responded:
"Thank you so much for the wonderful review! We want every customer to feel comfortable and confident when working with our team. We truly appreciate you choosing our office!"
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Rodney Schrack

September 11, 2026

5 out of 5 rating by Rodney Schrack
"Mike was very helpful"
We responded:
"Thank you for the positive review!"