Reviews
State Farm® Agent Carrie Zeigler
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
James Bradley
October 19, 2026
"Mike was knowledgeble, polite and helpful. He explained the available items of our policies so we could understand.The meeting was for policies review."
"Thank you so much for the wonderful review! We’re so glad you had a great experience with Mike. Taking the time to review your coverage and answer questions is something we really value. We appreciate you trusting our team with your insurance needs! "
Laura Rupert
October 16, 2026
"Super knowledgeable, always professionally and friendly
Upbeat I am glad when I call and he answers and knows my name"
"This is so wonderful to hear! Mike truly enjoys getting to know the people he helps, and we love that it shows! Thank you for your kind words and for being part of our State Farm family. We appreciate you! "
Deb DeMaria
October 15, 2026
"Always professional and quick to respond!"
"Thank you so much! We know your time is valuable, and our team works hard to make every experience a great one. We truly appreciate your kind words and support! "
Pam Baker
October 15, 2026
"Mike is a very nice person to deal with not aggressive but is there to help you when you need help and offer information that we were unaware of. Lucky that he's there, Carrie's got a good one."
"We couldn't agree more—we're lucky to have Mike! 😊 He genuinely cares about the people he helps, and it means so much to hear that it shows. Thank you for the sweet words and for taking the time to recognize him. We appreciate you! "
Barry Allen
October 14, 2026
"Mike Rupp was amazing. Very helpful, knowledgeable, and kind!"
"Thank you so much for the wonderful review! Mike is a great part of our team, and we love hearing that you had such a positive experience with him. We truly appreciate you taking the time to share! "
Cayden Clutter
October 9, 2026
"Mike does a great job, enjoyed working with him!"
"Thank you so much for the great review! Mike always brings a positive attitude and genuinely enjoys helping others. We appreciate you taking the time to share your experience! "
Rhonda Bennett
October 9, 2026
"My agent Mike Rupp did a great job explaining my homeowners coverage and made appropriate adjustments that we discussed.
I would highly recommend Carrie Zeigler State Farm Insurance!"
"Thank you so much for the kind words and recommendation! We’re so glad Mike took great care of you. We truly appreciate your trust in our team! "
Ron Rudduck
October 6, 2026
"Mike our agent was very helpful and explained things in layman terms so we could understand."
"Thank you for the kind review Ron. We’re glad you had a great experience with Mike. We appreciate your business and always happy to help! "
Natasha Redman
September 29, 2026
"Lauren has been very helpful with my polices. I’ve had Auto & Home with Carrie Zeigler’s office for a numbers of years and have always had a good experience working with Carrie, Lauren and the rest of the staff."
"Thank you so much for your kind words and for being with our office over the years! It means a lot to me knowing you’ve had such a positive experience with Lauren and our entire team. We truly appreciate your continued trust and the opportunity to take care of you! "
Kristine Hopkins
September 24, 2026
"Always great to talk with Mike! Service is outstanding!"
"Thank you so much! We love hearing this about Mike and are lucky to have him on our team. We truly appreciate your continued trust in our office! "
Jason Miller
September 24, 2026
"Mike was great helping me with the issues that needed to be fixed"
"Thank you for the great review! We’re so glad you had a positive experience with Mike. He’s a big part of our team, and we appreciate you taking the time to recognize him! "
ben engelmann
September 23, 2026
"Agent Mike was very friendly and informative with providing me details of my accounts and products they provide."
"Thanks so much for the great review, Ben! Mike always works hard to take care of our customers and make things as easy as possible. We appreciate you trusting our team!"
Cynthia Humphrey
September 22, 2026
"It's all
About Mike Rupp! Defines excellence...."
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with Mike. Should you have any further questions or require assistance, please do not hesitate to contact our office."
Michelle Palmer
September 22, 2026
"Mike was very nice in helping me."
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Jessie Peters
September 16, 2026
"Not to often do you get to enjoy a phone conversation with someone you don’t know. It was great speaking with you today Mike Rupp, had some good laughs. Also I think its should be Mike not Jake from State Farm 🤣"
"We think you're on to something. Mike may be giving Jake a run for his money! Thanks so much for the great review. We’re glad you called and appreciate you choosing our team!"
Deborah Villa
September 13, 2026
"Lauren was professional and took the time to answer my questions. Super responsive! Great experience!"
"Thank you so much for the great review! Lauren is a wonderful part of our team, and I’m so glad you had such a positive experience working with her. We appreciate you trusting our office for your insurance needs. "
Trinity Nicole
September 11, 2026
"Very informative and super helpful! So kind and patient!"
"Thank you so much for the wonderful review! We want every customer to feel comfortable and confident when working with our team. We truly appreciate you choosing our office!"
Rodney Schrack
September 11, 2026
"Mike was very helpful"
"Thank you for the positive review!"
Daniel Shriver
September 4, 2026
"Mike is an excellent an happy person to talk to an deal with even if he hadn't had his coffee yet."
"Thank you for the great review! We’re lucky to have Mike on our team—and apparently, he’s even impressive before the coffee kicks in! We appreciate you trusting our office and are always happy to help!"
April Elliott
September 3, 2026
"They are always helpful and friendly here. Mike goes above and beyond. Best decision I have ever made calling here years ago when I was looking for new insurance. Commercials do not lie, State Farm will be there when you need them. I want to add this for anyone it may help. My son just had his first accident a few days ago. This is my first ever accident that was not due to others to where I had to handle it on our side. This is SCARY!!! Everyone at State Farm has been amazing from helping us figure out what to do, making sure we had a rental, and helping us figure out the next steps we need to take. Everyone in Carrie Ziegler's office is amazing. They are honest and upfront. You can not go wrong talking to any of these amazing people."
"Thank you so much for this wonderful review! Knowing that you chose our office years ago and continue to feel good about that decision means more to us than you know. We’re grateful for your continued trust and appreciate the opportunity to be here for you!"
Carol Eury
September 3, 2026
"Best customer service ever !"
"Thank you so much! We work hard to take great care of our customers, so hearing this truly means a lot to our entire team. We appreciate you! "
Melissa Pierce
September 1, 2026
"We have had State Farm for over 28 years! I’ve always been satisfied with our agents and their level of customer service."
"28 years—wow! Thank you for trusting State Farm to take care of you over the years. It means so much to know that you’ve consistently had a positive experience. We truly appreciate your loyalty and look forward to being here for you for many more years to come!"
LLamaSniper Inc.
August 31, 2026
"The entire meeting was very pleasant, service with a smile in a very old school way. Here to help and I actually felt that instead of it just being a sign. Talked and laughed while getting the business handled smoothly. Highly recommend"
"Thank you so much for taking the time to share this! It means a lot to know that you felt genuinely welcomed and cared for while you were here. That’s the kind of experience I want every customer to have when they walk into our office. I truly appreciate your kind words, your recommendation, and the opportunity to help you! "
Doris Farris
August 28, 2026
"I always have a good experience with Mike at State Farm. The personal is very friendly and helpful."
"Doris, thank you for your wonderful review of State Farm Agent Carrie Zeigler’s Team!"
sonjia muladore
August 28, 2026
"All the staff at State Farm in Wilmington ohio are always very helpful and pleasant. They work with you to get the most out of your coverage. I'm very happy with this insurance company."
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Wilmington to know you had such a great experience with us. "