State Farm® Insurance Agent Carrie Zeigler
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Allen Snyder
April 17, 2026
5
out of
5
rating by Allen Snyder
"We have been with State Farm for over 22 years. After moving back to Ohio in 2020, we engaged with Carrie and her Team to for all or our insurance coverage needs. Carrie and Mike R. and the remainder of her Team have always been punctual and knowledgeable of the available coverages and needs for our family. We would highly recommended Carrie and Mike and team for any of your Insurance Coverage needs. Thank you all again for your help!"
Charles Rose
April 8, 2026
5
out of
5
rating by Charles Rose
"Mike Rupp did great job explaining home insurance policy and what is covered. Thanks"
We responded:
"Thank you for the amazing review, Chuck! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
vv G
April 7, 2026
5
out of
5
rating by vv G
"Mike Rupp was totally informative and helpful while being charming as well. He answered all our questions without trying to sell us things we didn't need. No hard sell."
We responded:
"Thank you for the 5-star review! It is a pleasure to hear what a wonderful experience you had with Mike. Don't hesitate to reach out if we can be of any assistance. "
Kevin Dunn
April 6, 2026
5
out of
5
rating by Kevin Dunn
"Mike Rupp helped me out tremendously. He was able to navigate me through my policy and answered any questions that I had."
We responded:
"Wow, thank you for the 5-star review, Kevin! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Carl
April 6, 2026
5
out of
5
rating by Carl
"Very informative with all information. Everyone very nice"
We responded:
"Thank you for the 5-star review, Carl! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Karen Standridge
April 4, 2026
5
out of
5
rating by Karen Standridge
"Great service. Comfortable conversation."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Billy Farmer
April 3, 2026
5
out of
5
rating by Billy Farmer
"The insurance review for State Farm conducted by Mike Rupp was friendly and professional. Mr. Rupp has always been very thorough about the contents of my insurance policies, and I am confident that our insurance needs are met."
We responded:
"Thank you for the amazing review! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We appreciate your business Billy."
Richard Long
March 31, 2026
5
out of
5
rating by Richard Long
"Carrie, Mike and Taylor has always treated me great. Answers any questions I may have and helps me keep my premiums down."
We responded:
"Thank you for the amazing review, Richard! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. It's a pleasure working with you and we appreciate your business. "
Jacob Mcdermott
March 31, 2026
5
out of
5
rating by Jacob Mcdermott
"I had a fantastic experience working with State Farm—specifically with Mike. From the start, he was incredibly responsive, knowledgeable, and genuinely took the time to walk me through all my options without making anything feel rushed or overly complicated. What really stood out was how easy he made everything. Insurance can feel like a chore, but Mike turned it into a smooth, stress-free process and made sure I felt confident in my decisions. You can tell he actually cares about his clients and isn’t just going through the motions. If you’re looking for someone reliable, honest, and easy to work with, Mike is your guy."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Mike is amazing and we're happy to hear he's been such a benefit to you throughout the process. Thank you for your business! "
Grant Rice
March 30, 2026
5
out of
5
rating by Grant Rice
"Never a bad issue when I call always very helpful."
We responded:
"Thank you for your kind review of State Farm Agent Carrie Zeigler’s Team. We appreciate your business! "
Pamela Draeger
March 27, 2026
5
out of
5
rating by Pamela Draeger
"Very happy with my insurance ( and pricing ) @ State Farm. Mike Rupp is my agent & he has been very helpful in guiding me for the best insurance for my needs. And I saved money! I am satisfied with my switch to State Farm & wish I had made the move sooner!"
We responded:
"Pamela, it is a pleasure to hear what a wonderful experience you have had with Mike at Carrie Zeigler Insurance Agency. We appreciate your business and look forward to continuing to work with you! "
Paula Chaney
March 27, 2026
5
out of
5
rating by Paula Chaney
"Mike was great to talk to and very helpful!"
We responded:
"Thank you for the amazing review, Paula! It is truly the goal of Mike and our team to exceed expectations when it comes to all insurance needs."
Toni Kirby
March 25, 2026
5
out of
5
rating by Toni Kirby
"Mike was very nice!"
We responded:
"Hello Toni, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. "
J Cook
March 25, 2026
5
out of
5
rating by J Cook
"Great people"
We responded:
"Thanks for the 5-star review! We value your feedback and look forward to seeing you again soon! As always, our team is looking forward to your next visit. It was a pleasure to serve you."
Michelle Parrish
March 24, 2026
5
out of
5
rating by Michelle Parrish
"Alexis was wonderful! She was so patient with me and it took no time at all to get a quote! I appreciated how easy it was to interact with our policy and the fact that I can talk to a real person every time I call. I’m very satisfied with my experience."
We responded:
"Hi Michelle, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. See you soon!"
Ara Brannon
March 24, 2026
5
out of
5
rating by Ara Brannon
"Mike was wonderful and helped me update my coverage to things I didn’t realize I was missin!"
We responded:
"Hello Ara, Thanks for the kind words! Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience and we love knowing yours was no different. "
Kenny Waddle
March 23, 2026
5
out of
5
rating by Kenny Waddle
"Great people to work with, they always very helpful!!!"
We responded:
"Hey Kenny, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. "
Casey Woodruff
March 20, 2026
5
out of
5
rating by Casey Woodruff
"We have been with State Farm for over 20 years. Mike Rupp with Carrie Ziegler has been great to work with."
We responded:
"Thank you for your 5-star review. We appreciate your loyalty as a customer and are pleased to know you had a positive experience with Carrie Zeigler’s team. Please do not hesitate to contact us here in Wilmington if we can of assistance! "
Christena Hakanson
March 19, 2026
5
out of
5
rating by Christena Hakanson
"Mike was a great help today. This office always has our back."
We responded:
"Christena, it is a pleasure to hear what a wonderful experience you have had with Mike and our team! "
Karen L Callan
March 18, 2026
5
out of
5
rating by Karen L Callan
"Mike was very personable and helpful during my home and auto insurance updates."
We responded:
"Thank you for the amazing review, Karen! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Jessica Day
March 16, 2026
5
out of
5
rating by Jessica Day
"Mike Rupp helped me today and did an amazing job! He made me feel like he genuinely cared about me and my family. He was so patient and kind and full explained my policy!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Mike. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Isaac Shorter
March 16, 2026
5
out of
5
rating by Isaac Shorter
"Real good, they meet your needs& your budget 1#"
We responded:
"Isaac, thank you for your wonderful review of State Farm Agent Carrie Zeigler’s Team!"
Cynthia Humphrey
March 16, 2026
5
out of
5
rating by Cynthia Humphrey
"It's all About Mike Rupp! Defines excellence...."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with Mike. Should you have any further questions or require assistance, please do not hesitate to contact our office."
Sarah Fawcett
March 13, 2026
5
out of
5
rating by Sarah Fawcett
"I can’t say enough good things about this agency… We have had our Insurance for 10+ vehicles/trailers/boats/home for the last 10 Years and counting! The rates are fair, the service is excellent, and the claims process has always been handled effectively when needed. They are Responsive and always so helpful. Cameron helped me most recently with an unfortunate situation on one of our vehicle vehicles and gave me options that I hadn’t even thought of. We will be customers for life!"
We responded:
"Sarah, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to Cameron or anyone on our team —we are always here to help!"
Cindy Stuart
March 10, 2026
5
out of
5
rating by Cindy Stuart
"Over 4 years Taylor Massie was our go to agent. While everyone in the office helped if needed, Taylor was our gal. She was always kind, patient and made sure to help us as much as she could with pricing. Whether it was car, home, or business insurance, Taylor handled it ALL. When we had a major claim with our home she immediately involved Carrie and they helped us speed up the response process and resolved it for us within a month. If you are looking for a State Farm agency STOP LOOKING. Call right now and ask for Taylor Massie, no one compares to her!! We are so sad we cant take her with us to Florida!!"
We responded:
" Wow, thank you for the 5-star review, Cindy! We deeply appreciate your support! Taylor and our team have had the pleasure of working with you for quite a while and wish you the best as you move on to Florida. "