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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Seth Caldwell

July 1, 2026

5  out of  5
rating by Seth Caldwell
"Mike was awesome!! Would definitely recommend to friends and family"
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Skyler Purdom

June 30, 2026

5  out of  5
rating by Skyler Purdom
"Quick and easy to work with ! Was extremely helpful and explained everything thoroughly."
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Avri M

June 28, 2026

5  out of  5
rating by Avri M
"I spoke to Mike to get my new car added to my policy. He was so great! Super quick, very friendly, I always have a wonderful experience with this statefarm location, I highly recommend going through them for all your needs !"
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Jennifer Morter

June 24, 2026

5  out of  5
rating by Jennifer Morter
"Mike is super friendly and knowledgeable! Goes above and beyond to take care of your needs."
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Kathryn Roades Gibson

June 19, 2026

5  out of  5
rating by Kathryn Roades Gibson
"I'm so grateful for the team at Carrie Ziegler's office, always going above and beyond every time. Mike added our new vehicle to our policy enroute to the dealer and we had the pertinent documents within minutes. Taylor has been great, year after year, reviewing and updating our homeowners policy. The level of professionalism and attention to detail are unmatched. Not to mention they are just lovely, courteous people."
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2005jgross

June 18, 2026

5  out of  5
rating by 2005jgross
"Working with Alexis was amazing! She was able to show me quotes saving nearly 60% on my homeowners insurance for the same coverage I had, and over 50% on my auto insurance. So started my new policies right away! Very friendly and would highly recommend!"
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Tammy Parsons

June 17, 2026

5  out of  5
rating by Tammy Parsons
"Staff is so friendly and kind, and very helpful. Ask for Mike Rupp. He will be happy to answer any insurance questions, and get you set up with great coverage. Thanks Mike and team for all you do."
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Jake T

June 16, 2026

5  out of  5
rating by Jake T
"Good prices on insurance. The people who work here are very friendly and helpful. Mike in particular was awesome!"
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Ray Watters

June 12, 2026

5  out of  5
rating by Ray Watters
"Met with Mike , A real good neighbor!"
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Carrie Reirden

June 10, 2026

5  out of  5
rating by Carrie Reirden
"Mike is very knowledgeable and listened to our needs. Made me feel like a valued customer and not a number or statistic."
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Connie Zantene

June 8, 2026

5  out of  5
rating by Connie Zantene
"Mike and State Farm did a fabulous job helping me with my insurance needs. Honest and very helpful."
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Ethan Powles

June 5, 2026

5  out of  5
rating by Ethan Powles
"Office staff was polite and friendly over the phone and explained their products & process well. Price was several $100 cheaper than most others for the same amount of coverage.
So far a positive experience, hopefully I will never need to file a claim."
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James Bonham

June 5, 2026

1  out of  5
rating by James Bonham
"Never thought I’d be ghosted by my former auto-insurance, but when it comes to receivables I got an email saying the check’s in the mail. That was last month. Still no check. Thank goodness Allstate can afford to write checks. State Farm must be on brink of financial collapse if a $140 check is going to bankrupt them."
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Dejawn Harris

May 22, 2026

5  out of  5
rating by Dejawn Harris
"Mike R. was professional, helpful, and to the point. Great customer service here."
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Lindsay Miller

May 22, 2026

5  out of  5
rating by Lindsay Miller
"Mike is so very helpful and a please to speak with!"
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Barry

May 19, 2026

5  out of  5
rating by Barry
"WHEN I CALL THE OFFICE MIKE ANSWERS THE PHONE ALOT.WHEN I DEAL WITH HIM HE IS ALWAYS VERY HELPFUL. HE IS ALWAYS PATIENT.HE ALSO KNOWS ABOUT INSURANCE AND TAKES CARE OF ME PROMPTLY."
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Diana Harper

May 19, 2026

5  out of  5
rating by Diana Harper
"I talked to Mike"
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Jerry Garrison

May 19, 2026

5  out of  5
rating by Jerry Garrison
"Mike was nice and fast helping me out"
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Wilmington Talks

May 18, 2026

5  out of  5
rating by Wilmington Talks
"MIKE HAS ALWAYS BEEEN VERY VERY HELPFUL WHENEVER I HAD PROBLEMS. WE GO WAY BACK I THINK MIKE SHOULD HAVE HIS OWN OFFICE HE IS THAT GOOD!! ROGER F."
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Shane Donley

May 18, 2026

5  out of  5
rating by Shane Donley
"Recently did changes to my automated payment information with Mike Rupp. He was very knowledgeable of what changes I needed and discussed future insurance needs."
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Josh DeVoe

May 15, 2026

5  out of  5
rating by Josh DeVoe
"Friendly and professional"
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Shelley Adkins

May 14, 2026

5  out of  5
rating by Shelley Adkins
"Taylor Massie is my new agent and dealing with Taylor has been a great experience. Her knowledge and her ability to advise me has been a life saver. Her response times to my emails is very prompt and very appreciated."
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Doug

May 13, 2026

5  out of  5
rating by Doug
"Mike is great to work with on my insurance needs. He takes the time to explain all the aspects of my coverage. He makes recommendations based on the conversations we have but leaves the decision up to me. The entire staff is knowledgeable about the business and caring about the customer."
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Gary Monds

May 11, 2026

5  out of  5
rating by Gary Monds
"Whole staff is always friendly and attentive to your needs and work to get you the best rates possible."
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Doretta Morrow

May 9, 2026

5  out of  5
rating by Doretta Morrow
"Mike Rupp was very helpful and easy to work with!"