State Farm® Insurance Agent Carrie Zeigler
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mary Ann Foland
February 12, 2026
"Knowledgeable, thorough, professional. I appreciate having a great local agent!"
"Wow, thank you for the 5-star review, Mary Ann! We appreciate your support. If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Christina Biederman
February 6, 2026
"Great customer service. Always available to answer questions and help with any issues. Very personable, small town feel. You know exactly who you're talking to when you call and you never have to wait on hold or figure out the "right department" like you do with big corporations."
"We truly appreciate your thoughtful feedback! It’s wonderful to know that our team’s dedication to providing customer support stands out. We pride ourselves on creating a welcoming and efficient experience, so it’s great to hear that you feel comfortable reaching out to us. Thanks for choosing us—we look forward to assisting you anytime!"
Greg Blake
February 6, 2026
"Been with State Farm for 47 years and have never regretted being with them. Carrie Zeigler and her staff,especially Mike,in Wilmington Ohio have given great customer service."
"Thank you for your kind comments! We appreciate your loyalty and trust in our office. It means a lot to Mike and our team that you feel confident reaching out whenever you need assistance. We look forward to serving you for years to come!"
Raelynne Mason
February 5, 2026
"Mike was so helpful and kind, the service is always great here!"
"Thank you so much for your wonderful review! We're thrilled to hear that Mike provided helpful and kind service. We truly appreciate your continued support and look forward to serving you again soon!"
Jan Schumacher
February 3, 2026
"Mike is always so kind, welcoming and thorough in answering my questions and reviewing my policies."
"Hey Jan, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! Mike and our team work hard to provide customers with a great experience and look forward to continuing to do the same for you! "
Phillip Floyd
January 20, 2026
"I always find it much more pleasurable and reassuring working with hometown, local people, especially when it comes to something as important as home and auto insurance. Mike and all at Carrie Zeigler State Farm Agency are so attentive and helpful."
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with Mike and the team at Carrie Zeigler’s Agency here in Wilmington. "
Bryan Werwick
January 18, 2026
"I have been with State Farm for many years and always value the help I get when inquiring about coverage of any type. Mike Rupp was very helpful in breaking down the details of what I currently have and the options available. Truly appreciate the guidance!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Mike. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ansel Girl
January 18, 2026
"The agent was very polite and helpful."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jerry Burgan
January 12, 2026
"Mike it was a great pleasure speaking with you today about our insurance needs you made a great impression on me and Lesia appreciate your support and help on helping us understand our insurance coverage"
"We’re grateful for your positive feedback! It’s great to know that Mike was able to assist you effectively with your claim. Please don’t hesitate to reach out if you need any further help."
Gary Smith
January 8, 2026
"Always a professional experience, friendly staff that's always willing to do what needs to be done."
"Thank you so much for your kind words and continued trust in State Farm! We appreciate your business. "
Anthony Begley
January 6, 2026
"Great at answering questions and making sure you get the most bang for your buck"
"We are happy to help! We appreciate the positive review and your continued business. "
John Cleveland
December 22, 2025
"Mike did a annual review on my insurance policies. Explained things in great detail and offered addition coverage. Not pushy at all which i like. The few times I've contacted the office, it was always polite and able to handle my request. A well run insurance company with excellent customer service. Highly recommend and having a local agent , compared to a online company, is well worth it."
"Thank you for sharing your experience, John! We're glad Mike thoroughly reviewed your policies, and our team has been helpful and courteous. We appreciate your recommendation and look forward to continuing to assist you locally."
dirk beckett
December 18, 2025
"Great conversation. Very informative and personable. Will be exploring more coverage options in the near future."
"We appreciate your feedback and are here to assist when ready. Thank you for your business! "
Tammy Parsons
December 16, 2025
"Staff is so friendly and kind, and very helpful."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Linda
December 12, 2025
"Mike is a great person..GOD bless.."
"Thank you for your kind review, Linda. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kyerston Miller
December 12, 2025
"My husband and I have been State Farm customers for years and have worked with Carrie, Taylor and most recently Mike! They have all been wonderful and gone above and beyond when it comes to estimates to establish coverage, questions about existing policies and being very prompt in delivery of all information. We had a call with Mike recently to go over changes to our home insurance policy. He went over all of the information listed on the policy, advised additional changes and made those changes while on the phone and even had the patience to check in on auto and personal property coverages as well. He was a delight to talk to and had some funny stories to share to break up a routine convo. We are very happy with the entire team and would highly recommend!"
"We truly appreciate you taking the time to share your experience! It’s great to know that Carrie, Taylor, and Mike have consistently provided exceptional support with your insurance questions and policy updates. Your trust and kind recommendation mean a great deal to our team. Please feel free to contact us anytime—we’re always ready to assist!"
Kristen Rose
December 11, 2025
"I love State Farm and the Carrie Ziegler team! They made it so easy to get my car fixed after a deer incident. Taylor is always quick to respond to any of my questions and I just had a really nice conversation with Mike regarding the renewal of my home owners policy, more like chatting with a friend than an insurance company! They are a really great group of people that I would highly recommend for any of your insurance needs!"
"Thank you for sharing your positive experience with our team! We’re delighted to know you felt well supported and valued throughout your claim process and visit. Providing friendly, responsive service is very important to us. We appreciate your trust and recommendation, and we’re here whenever you need us!"
Joe Gray
December 9, 2025
"My wife and I have both been with State Farm since we first had to get insurance as teenagers. Carrie Zeigler is fantastic and everyone at her office is kind and professional. Mike Rupp is who we typically work with and he has always been quick to help whenever we’ve had an issue arise. I would highly recommend anyone in our area to call Carrie’s office if you are looking for a quality insurance company."
"Thank you so much for your kind words and continued trust in State Farm! We're thrilled to hear that Carrie Zeigler, Mike Rupp, and the entire team have provided you with professional and attentive service throughout the years. Your recommendation means a lot to us, and we're always here to help you with any insurance needs. Thank you for your loyal business. "
Brandy Aleshire
December 9, 2025
"Mike is awesome!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Victor Coleman
December 5, 2025
"Mike was informative and knowledgeable about insurance. He did not just give a quote out of a book but gave an honest comparison, answering questions. Thanks"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jim Curtis
December 5, 2025
"I'm sitting here thinking where do I begin. Amazing, simply amazing experience. I walk in the door and am met with smiles on everyone's faces. I then got a tour of their new state of the art office facility and when I passed agents at their desk they would turn and make an genuine effort to wave and smile. Mike Rupp was just the best. Reviewing my current policies and helping me understand the new ones I purchased. Such an expert in the field. I highly recommend Carrie Ziegler State Farm. I have always received over the top service from them."
"Thank you for coming into the office to see us and take the time to review your insurance policies. We're delighted Mike provided you with insight and answered your questions thoroughly. Your positive feedback means a lot to us, and we're grateful for your continued trust in Carrie Zeigler State Farm."
Terry and Mike Hoggatt
December 5, 2025
"2nd year after getting a competitive quote and we're still happy with our coverage. Carrie, Taylor, and Mike are pleasant."
"Thank you so much for your continued trust and kind words! We're thrilled to hear that you’re still happy with your coverage after two years. We look forward to continuing to serve you!"
Bruce Bevan
December 3, 2025
"Carrie, Mike and Taylor have been Great! to work with in understanding my insurance needs Quick to respond to handle claims and explain the coverage limits. I have had them as my insurance agents now for several years. Thank you, B Bevan"
"We truly appreciate your feedback and loyalty over the years. It’s wonderful to know that Carrie, Mike, and Taylor have been helpful in guiding you through your insurance questions and claims. Thank you for choosing us, and we’re here whenever you need assistance!"
Ron Wood
December 2, 2025
"We called Mike just after 12:00 to schedule an appointment. He was able to schedule a same day appointment for 3:30. We arrived about 15 minutes early. Mike stepped out of his office and greeted my wife and I.(nice firm old school handshake for me). He spent about an hour with us, answering every question we had. I found out he’s a drummer a plus for me! We had a very pleasant conversation over a wide range of topics. Mike was never pushy and in the end we saved money and learned a lot.We had a follow-up email from him when we got home. All in all an unexpected pleasant experience."
"Thank you for sharing your experience! We're glad Mike was able to arrange a meeting so quickly and that the time spent together was informative. We appreciate you highlighting the thoughtful follow-up as well. Looking forward to assisting you again in the future!"
Daryl Satterfield
November 27, 2025
"Outstanding personal service. Highly recommended. Worked with Mike at Carrie Ziegler, State Farm insurance agency in Wilmington, Ohio. Thanks Mike and Carrie and Camron and Taylor. 👍❤️"
"We truly appreciate your wonderful feedback! It’s great to know that the team at Carrie Zeigler’s office in Wilmington delivered exceptional assistance. We are grateful for your trust and support. Please don’t hesitate to reach out whenever you need help in the future!"