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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Trinity Nicole

September 11, 2026

5  out of  5
rating by Trinity Nicole
"Very informative and super helpful! So kind and patient!"
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Rodney Schrack

September 11, 2026

5  out of  5
rating by Rodney Schrack
"Mike was very helpful"
We responded:
"Thank you for the positive review!"
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Daniel Shriver

September 4, 2026

5  out of  5
rating by Daniel Shriver
"Mike is an excellent an happy person to talk to an deal with even if he hadn't had his coffee yet."
We responded:
"Thank you for the great review! We’re lucky to have Mike on our team—and apparently, he’s even impressive before the coffee kicks in! We appreciate you trusting our office and are always happy to help!"
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April Elliott

September 3, 2026

5  out of  5
rating by April Elliott
"They are always helpful and friendly here. Mike goes above and beyond. Best decision I have ever made calling here years ago when I was looking for new insurance. Commercials do not lie, State Farm will be there when you need them. I want to add this for anyone it may help. My son just had his first accident a few days ago. This is my first ever accident that was not due to others to where I had to handle it on our side. This is SCARY!!! Everyone at State Farm has been amazing from helping us figure out what to do, making sure we had a rental, and helping us figure out the next steps we need to take. Everyone in Carrie Ziegler's office is amazing. They are honest and upfront. You can not go wrong talking to any of these amazing people."
We responded:
"Thank you so much for this wonderful review! Knowing that you chose our office years ago and continue to feel good about that decision means more to us than you know. We’re grateful for your continued trust and appreciate the opportunity to be here for you!"
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Carol Eury

September 3, 2026

5  out of  5
rating by Carol Eury
"Best customer service ever !"
We responded:
"Thank you so much! We work hard to take great care of our customers, so hearing this truly means a lot to our entire team. We appreciate you! "
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Melissa Pierce

September 1, 2026

5  out of  5
rating by Melissa Pierce
"We have had State Farm for over 28 years! I’ve always been satisfied with our agents and their level of customer service."
We responded:
"28 years—wow! Thank you for trusting State Farm to take care of you over the years. It means so much to know that you’ve consistently had a positive experience. We truly appreciate your loyalty and look forward to being here for you for many more years to come!"
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LLamaSniper Inc.

August 31, 2026

5  out of  5
rating by LLamaSniper Inc.
"The entire meeting was very pleasant, service with a smile in a very old school way. Here to help and I actually felt that instead of it just being a sign. Talked and laughed while getting the business handled smoothly. Highly recommend"
We responded:
"Thank you so much for taking the time to share this! It means a lot to know that you felt genuinely welcomed and cared for while you were here. That’s the kind of experience I want every customer to have when they walk into our office. I truly appreciate your kind words, your recommendation, and the opportunity to help you! "
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Doris Farris

August 28, 2026

5  out of  5
rating by Doris Farris
"I always have a good experience with Mike at State Farm. The personal is very friendly and helpful."
We responded:
"Doris, thank you for your wonderful review of State Farm Agent Carrie Zeigler’s Team!"
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sonjia muladore

August 28, 2026

5  out of  5
rating by sonjia muladore
"All the staff at State Farm in Wilmington ohio are always very helpful and pleasant. They work with you to get the most out of your coverage. I'm very happy with this insurance company."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Wilmington to know you had such a great experience with us. "
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Lifefail94 1

August 27, 2026

5  out of  5
rating by Lifefail94 1
"Mike was very helpful with my insurance needs"
We responded:
"Thank you for the five-star review! We’re glad you had a great experience working with Mike. We appreciate your business and look forward to continuing to take great care of you! "
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Dewey Allen

August 27, 2026

5  out of  5
rating by Dewey Allen
"Very easy and pleasant to deal with! Also very helpful!"
We responded:
"Thank you for the kind review Dewey! We’re happy to hear you had such a positive experience with our team. We truly appreciate your business and are always here when you need us!"
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Jakobis Gaming

August 27, 2026

5  out of  5
rating by Jakobis Gaming
"Mike is very easy to deal with and is very knowledgeable"
We responded:
"Thank you for the great review! Mike takes pride in making sure customers feel comfortable and confident with their insurance decisions. We’re lucky to have him on our team and appreciate you taking the time to share your experience! "
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Crystal Sandells

August 25, 2026

5  out of  5
rating by Crystal Sandells
"Mike Rupp saved me 40.00 a month plus I have life insurance which I did not have.
Fast and easy sign up. Thanks Mike!!"
We responded:
"Thank you for sharing your experience, Crystal! Mike does a great job helping customers find the right coverage for their needs, and we’re happy to hear you had such a positive experience working with him. We appreciate your business and the opportunity to take care of you!"
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goldenboy9 x

August 24, 2026

5  out of  5
rating by goldenboy9 x
"Mike was very helpful and got the information I needed to me. Appreciate him."
We responded:
"
Thank you for the great review! We’re glad Mike was able to get you the information you needed and take good care of you. We appreciate you choosing our office!"
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Nicole Quallen

August 23, 2026

5  out of  5
rating by Nicole Quallen
"Five-star service from Mike! He’s exceptionally helpful, friendly, and makes what could be complicated insurance questions simple and stress-free every time."
We responded:
"Thank you so much for the kind words and five-star review! Mike does a great job of making insurance easy to understand, and we’re so glad he continues to make your experience a great one. We appreciate you trusting our team with your insurance needs!"
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Saundra Keller

August 21, 2026

5  out of  5
rating by Saundra Keller
"Always friendly and responds quickly with prices concerning insurance with Mike Rupp."
We responded:
"Thank you for the great review! We’re so glad Mike continues to provide friendly, prompt service whenever you need help. We appreciate your trust in our team and are always happy to help!"
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David Harchenko

August 21, 2026

5  out of  5
rating by David Harchenko
"Very helpful getting me info regarding procedures after my vehicle was declared "totalled". very professional and courteous."
We responded:
"Thank you for the kind review! We’re glad our team could help answer your questions and provide some guidance during the process. We truly appreciate your trust in us and are always here when you need us! "
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danise dick

August 20, 2026

5  out of  5
rating by danise dick
"He sang the state farm jingle!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kathy M Myers

August 19, 2026

5  out of  5
rating by Kathy M Myers
"Mike was very helpful with the question I had; he had to make a phone call to clarify, and within an hour he got back to me. Very professional."
We responded:
"Thank you so much for the kind review! We’re glad Mike was able to get the information you needed and follow up quickly. We truly appreciate you recognizing his professionalism and taking the time to share your experience with our office!"
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Rhonda Shumaker

August 19, 2026

5  out of  5
rating by Rhonda Shumaker
"Mike Rupp did a great job of explaining my home owners and car insurance policies."
We responded:
"Thank you for the great review! We’re glad Mike was able to clearly explain your homeowners and auto insurance policies and help you feel confident in your coverage. We appreciate you trusting our office with your insurance needs!"
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Jena Rhoads

August 19, 2026

5  out of  5
rating by Jena Rhoads
"Mike was the best and very helpful! Will recommend him to any and everyone!"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear Mike was so helpful and provided you with a great experience. We truly appreciate your recommendation and your trust in our team!"
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Bobi Gray

August 18, 2026

5  out of  5
rating by Bobi Gray
"Mike and the entire Zeigler team are always easy to work with and go the extra mile. Mike answered all my questions quickly and efficiently like he always has… swapped over vehicles as we bought a new one and had new cards in our inbox in minutes. Forever thankful for a hometown team that treats their customers like family. 🫶🏽"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Mike and the team continue to make things easy and take great care of you. We appreciate your trust and loyalty, and we’re grateful to have you as part of our agency family. Congratulations on the new vehicle! It means so much to us that you continue to trust our team with your insurance needs. "
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Jeff Wilder

August 7, 2026

5  out of  5
rating by Jeff Wilder
"They take care there people I call have question they give me a answer and help me out with thing"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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diana lindberg

August 6, 2026

5  out of  5
rating by diana lindberg
"Had an exceptional experience today with Mike, as i came in to finalize my car and house insurance. He had wonderful suggestions and even hooked me up with whole life insurance. No one has ever explained that whole life insurance and term life insurance to me. Appreciated that."
We responded:
"Thank you for the kind words! We’re so glad Mike was able to make everything easy to understand and help you feel confident in your coverage. We really appreciate you trusting our office with your insurance needs and are always here whenever you need us!"
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Kristin Burke

August 5, 2026

5  out of  5
rating by Kristin Burke
"Carrie Zeigler's State Farm office has ALWAYS provided 5 STAR customer service. From finding me the best policy, walking me through my questions, finding me savings and surprising me with the lowest price for bundling that I could ever find. Everyone I speak with is FANTASTIC! I just worked with Mike Rupp and he was outstanding, answering every question letting me know of a refund! Highly recommend this firm!"
We responded:
" Thank you so much for your wonderful review! We truly appreciate your kind words and your continued trust in our office. It means a lot to hear that you've consistently had a 5-star experience with our team.

We're especially glad Mike was able to answer all of your questions and even share the good news about your refund! We'll be sure to pass along your compliments to him.

Our goal is always to help our customers find the right coverage, maximize their savings, and provide exceptional service every step of the way. Thank you for recommending our agency—we're grateful for the opportunity to serve you and look forward to being here whenever you need us!"